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September 2024
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September 2024
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Why book direct?

Booking direct means that we can plan your stay from start to finish and ensure every part is the 5-star service you expect.

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Sustainability

The Owners, directors and teams at Iconic Luxury Hotels (ILH) are committed to the sensitive custodianship of their hotels and their estates and undertake to actively support the local environment and economy wherever possible.

Building on this policy of environmental awareness and corporate social responsibility ILH continue to be focused on reducing our environmental impact by adopting positive measures aimed at reducing energy consumption and wastage, controlling waste products and the sensitive usage of water supplies.

Raised awareness of key environmental issues and their impact has lead ILH to establish Corporate Social Responsibility Committees’ whose remit is to monitor and take steps to improve the environmental and corporate social responsibility policy in operation at the hotels and to ensure its full implementation.

Initiatives include:

• Conducting all business dealings with integrity and respect to human rights, promoting safety and the highest standards of ethics and professionalism.

• ILH has a commitment to legality and a willingness to observe community values and protect the natural environment

• Communicating our environmental and corporate social responsibility policy to all teams and managers. Developing greater awareness of the importance of implementing the strategy including establishing annual departmental awards and nominating ‘champions’ within the teams to drive forward initiatives.

• To continue to operate sound business practices which identify the financial and environmental importance of reducing waste, improving energy efficiency and conserving and recycling materials.

• To inform guests visiting our properties of our corporate social responsibility policy and the initiatives taken and to actively seek to improve our levels of service without prejudicing our guests’ enjoyment.

• To review the environmental policies of all our suppliers and actively encourage good environmental practice wherever possible.

• To continue to source local produce within the framework of good financial management without compromising on the quality of the ingredients supplied.

• To work with the environmental agencies to monitor the flora and fauna on all our estates.

• Good stewardship of the estates including the planting of native species of trees, developing wildlife habitats and minimising our environmental impact on the areas of special interest.

• To actively lobby against any activities which could prejudice the harmony and amenity of the environment and community locally.

• To work with schools and colleges to promote initiatives to train and develop skills amongst their students and to take part in national and international training initiatives that support good practice, service and environmental awareness.

• To work with nominated local charities and organisations to assist in their fundraising and environmental awareness campaigns when possible.

• To encourage clients using the meeting and conference facilities of the Iconic hotels to participate in local schemes to ‘give-back’ to the community, including clean-up campaigns, working on projects for schools and community schemes.

Our Sustainability Report

 

FuturePlus is on a mission to transform ambition into action by helping companies like ours define, understand, measure and manage their sustainability goals in relation to their current business practices.

The measurement tool they have developed has over 250 indicators that are researched and adapted from a variety of best practice sources and industry standards, such as recognised certification schemes, ESG indexes, the UN SDGs, UN GlobalCompact, Governments and NGOs, as well as the addition of their own impact focused metrics.

Our Current Insights

Chewton Glen’s highest scores were in our Economic theme and in our Social theme (February, 2023).

Our positive scores in Social impact reflects all of the measures put in place to positively impact the value chain, such as having robust policies to prevent and penalise harassment and bullying, as well as engaging with local schools to set up apprenticeship schemes, and supporting the Wessex Cancer Trust.

Similarly, the Economic score assesses if we are operating in a fair and transparent manager, and whether Chewton Glen is acting responsibly to mitigate risk, disclose relevant information, safeguard data, and that we are taking adequate steps to ensure the wellbeing and rights of their workforce. Our score in this theme (February, 2023) represents the actions taken to establish good economic governance. By providing transparent annual reporting, implementing comprehensive Health and Safety Policies, and having an Advisory Board that includes stakeholder representation, Chewton Glen is taking steps to ensure that it’s able to achieve sustained value creation with long-term prosperity for all stakeholders.

Chewton Glen also scored well in our Diversity and Inclusion theme (February, 2023). Hard-wiring Diversity and Inclusion into all areas of a business, from recruitment and promotion, to supplier selection and retention, helps to ensure that it is always part of the business agenda, rather than viewed as an add-on. By creating robust Diversity and Inclusion policies which are regularly reviewed, and having a succession plan that considers diversity and inclusion in its employee development and mentoring programmes, Chewton Glen is working to ensure that its employees and stakeholders are treated equitably and with respect.

Some of Our Recent Achievements

✔️ Has policies and procedures that promote diversity and inclusion 

✔️ Leadership commitment to sustainability and environmental issues

✔️ Significantly reducing the use of single-use plastics

✔️ Sources essential products and services locally or using ethical trading principles

Our Ambitions

Chewton Glen has some strong ambitions in the roadmap as part of the Iconic luxury Hotels Group list of overarching ambitions. These mainly revolve around establishing robust methods for Environmental Data Collection (from which reduction targets can be set), as well as creating and implementing a comprehensive Supplier Code of Conduct. Some of these ambitions will involve members from the Iconic Luxury group’s Executive team working in conjunction with Chewton Glen’s General Manager and other staff.

On top of the Iconic Luxury Group ambitions, Chewton Glen has also set some individual ambitions which we look forward to achieving in the future.

Working together is a force for change, and it begins right here.